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How tz77 Handles Your Personal Information

When you open an account with us, you share certain personal details — and this policy explains exactly what we collect, why we hold it, and how it stays secure.

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access the data we hold on your account, request a correction or ask us to delete it, our support team handles these requests directly. You can reach us through the channels below. We aim to respond to all privacy-related queries within a reasonable timeframe — complex requests, such as full data exports, may take a few days to process depending on account history.

Live Chat Start a live chat session from your account dashboard. This is the quickest path for questions about what data we hold or how to update your details.

Email Support Send your privacy request by email with your registered account details. We verify your identity before processing any data access or deletion request.

Account Settings Some personal details — like your registered mobile number linked to Easypaisa or JazzCash — can be updated directly inside the account settings panel.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply encryption to account data at rest and in transit, so the details you submit during registration or when linking a Raast payment are not readable in plain text. Cookie controls are available through your browser settings — session cookies are required for your account to stay logged in, while analytics cookies can be declined. Retention periods differ by data type: transaction logs are held in line with financial record obligations, while inactive account data is reviewed for deletion after a defined period. Any access by our team to individual account records is logged and limited to staff with a direct operational need.

Encrypted Data Storage Account details, including your registered JazzCash or Easypaisa number, are stored using encryption so they cannot be accessed in readable form by unauthorised parties.

Cookie Management Session cookies keep your tz77 account active while you browse. Analytics cookies are optional and can be turned off in your browser without affecting your account access.

Retention and Deletion We hold your data only as long as your account is active or as required under applicable law. You can request deletion of personal records through our support team.

Staff Access Controls Only staff with a verified operational reason can view individual account records. All internal access is logged so that data handling stays auditable and accountable.

What We Collect and Why We Hold It

tz77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register, we collect your name, contact details and account credentials. When you make a deposit or withdrawal using JazzCash, Easypaisa or Raast, we also record the transaction reference, wallet number and timestamp — enough to verify the payment, not more. We do not store

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your mobile wallet PIN or banking passwords at any point. Your device details and browsing behaviour on the tz77 site are logged through standard session cookies to keep your account session active and to detect unusual access patterns. Location data is limited to what your browser
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or device makes available and is used only to determine whether access is permitted under local law in your region of Pakistan. We may share data with payment processors and identity verification partners strictly to process transactions and confirm account ownership. We do not sell your
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personal information to third parties for marketing. Data we hold is kept only as long as your account remains active or as required by the applicable legal obligations in supported regions. Requests to access, correct or delete your data are handled through our support channel and
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are processed in line with applicable rules where local law permits.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on tz77

These are the questions we hear most often when account holders want to understand their data rights. If your question is not covered here, our support team can address it directly through live chat or email.

We collect your name, email address, mobile number and account credentials. If you use JazzCash, Easypaisa or Raast to deposit, we also log the transaction reference and wallet identifier to verify the payment.

No. We never store your mobile wallet PIN or banking password. Payment data we hold is limited to transaction references and wallet numbers used to match and confirm deposits or withdrawals.

Yes. Submit a data access request through our email support channel with your registered account details. We verify your identity first, then compile and send the relevant records within a reasonable processing period.

Contact our support team via live chat or email and ask for a data deletion request. We process these in line with applicable legal obligations — some records tied to financial transactions may need to be retained for a defined period under local rules.

We share data only with payment processors, such as those handling Raast or Easypaisa transactions, and identity verification partners. We do not sell your personal information to any third party for marketing or profiling purposes.

Retention periods depend on data type. Transaction logs are kept as required by applicable financial record obligations. Other personal details linked to inactive accounts are reviewed for deletion after a set period under our internal retention policy.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How tz77 Handles Your Personal Information

Reach Us About Your Privacy Rights

Data Handling, Cookies and Account Security

Common Questions About Your Privacy on tz77

01 What personal data does tz77 collect when I open an account?

02 Is my JazzCash or Easypaisa wallet PIN stored by tz77?

03 Can I request a copy of all the data tz77 holds on me?

04 How do I ask tz77 to delete my personal data?

05 Does tz77 share my data with third parties?

06 How long does tz77 keep my account data after I close my account?

Privacy Policy

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